Frequently asked questions.
Straight answers about ordering, custom builds and ongoing support.
Do you deliver and install machines?
We can discuss delivery, installation and commissioning as part of your quote. Tell us where the machine will be used and what support you need.
Can you build a custom machine?
Yes. Share your requirements, drawings, samples or production goals and we can discuss a solution built to your specification.
How does payment work?
Payment terms are discussed with you as part of your quotation. Contact us for details about your particular order.
Is there a warranty and after-sales support?
We provide after-sales support. Ask us about the specific warranty and support terms for the machine you are ordering.
Can you help with spare parts and repairs?
We offer machine maintenance and repairs. Tell us the make, model and issue so we can advise on the next step.
What power supply will I need?
Power requirements vary by machine and configuration. Share your available power supply and we will discuss suitable specifications.
How do I order on WhatsApp?
Choose a machine and tap its WhatsApp inquiry button. The message includes the machine name so our team can discuss pricing, specifications and delivery with you.